Accessibility

Heritage Village wants every resident, owner, and visitor to be able to use this site, whatever their eyesight, hearing, dexterity, or the device in their hands. The site is built to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, and each part of it is checked against that standard as it is built, not audited afterwards.

What that means here

• Every page works with a keyboard alone and with a screen reader, in a sensible order, with a link at the top that skips straight to the content.
• Text is large and can be made larger, up to twice its size, without anything being cut off or overlapping. Colours have strong contrast.
• Pictures carry a description; links say where they go; forms label every field and explain a mistake in words.
• Nothing moves on its own if your device asks for less motion, and nothing flashes.
• Videos play with captions where the video has them. If a video you need has none, tell us and we will provide a written version.

What we know falls short

• Many documents from before 2024 are scanned PDFs without a text layer, so a screen reader cannot read them. Ask the office for a readable copy of any document you need.
• The work order portal, the payment service, the room reservation system, and other outside sites linked from here are run by other companies, and we cannot change how they work.

Tell us

If any part of this site is hard for you to use, or if you need something in another form, call the office at (203) 264-9644, email [email protected], or come in to 465 Heritage Road, Suite 1, Southbury, CT 06488. Say which page and what happened. We will answer as quickly as we can, usually within a few business days, and fix what we can fix.

This statement was written in September 2026 and is reviewed whenever the site changes.